Contact
Talk to a broker about your home loan
This page is for a no-obligation enquiry: first home, refinance, investment, self-employed income, or simply wanting clearer options. You deal with Bishnu Adhikari — not a call-centre queue. General information on the site is not personal credit advice; we look at your situation properly when we connect.
- ·We read your message and reply by phone or email — usually the same business day.
- ·We clarify your goal in plain language before talking documents or lender fit.
- ·You set the pace; there is no pressure to apply on the spot.
Prefer voice first? Skip to phone, email, or WhatsApp.
Send an enquiry
Use the form below — your message is delivered securely to bishnu@azurehomeloans.com.au. Fields marked required help us respond quickly.
What happens next
We review your note on business days, then contact you by phone or email. We may ask follow-up questions about income, security, and timing so we can point you in a sensible direction. Nothing here is a credit approval or a rate guarantee — it is the start of a conversation.
Other ways to reach us
If the form is not your style, use whichever channel suits you — the same broker handles them all.
Phone
Call 0400 77 77 55Best when timing is tight or you want a quick steer.
WhatsApp
Short questions or when you are on mobile.
Email
bishnu@azurehomeloans.com.auHelpful if you are attaching notes or forwarding details.
We aim to respond to new enquiries on business days, often the same day. If timing is urgent (auction, finance clause, or settlement), mention it in your message or call so we can prioritise.
Questions about getting in touch
Quick answers about response times, fees, and who we can help.
No obligation — ask anyway
You do not need to be ready to apply. If you are comparing options, unsure whether a broker fits, or just want a sounding board before you speak to a lender, send a short enquiry or call. We only move forward when it makes sense for you.
For background reading, see our services overview, articles on the blog, and privacy policy.
Compliments, concerns, and complaints
We aim to provide a high standard of service. If you have a compliment or suggestion, we welcome your feedback — it helps us improve.
If you are dissatisfied with any aspect of our service, including in relation to your privacy, please contact us first so we can attempt to resolve the matter through our internal processes.
Contact Bishnu Adhikari: bishnu@azurehomeloans.com.au · 0400 77 77 55
For privacy-specific complaints, you may also refer to our Privacy Policy — Feedback and complaints.
Australian Financial Complaints Authority (AFCA)
If a complaint about credit assistance or a credit product is not resolved through our internal process, you may be eligible to refer it to Australian Financial Complaints Authority (AFCA).
- Website: https://www.afca.org.au
- Email: info@afca.org.au
- Phone: 1800 931 678
- Postal: GPO Box 3, Melbourne VIC 3004
Eligibility and time limits may apply — see AFCA guidance on their website.
