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Help guide

Credit file checks before you apply

Why lenders see more than a “score”, how enquiries accumulate, and why timing matters when shopping for a home loan — general education.

Scores vs file

Consumer scores from apps may differ from lender bureau views—your repayment history, limits and enquiry log matter.

Multiple mortgage shopping within a window may dedupe per bureau rules — still coordinate with your broker.

Hygiene tips

Clear unknown defaults, reduce unused card limits if your broker suggests, and avoid new facilities pre-submission.

Do not hide debts—lenders discover them and it harms trust.

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